Frequently Asked Questions

Our preferred form of contact is to give us a call at 562-3208849 or through our CONTACT US form. This will allow us to gather the information needed to provide you with an accurate estimate. If necessary, we can also be reached at [email protected]. Once we receive your information request, we will contact you within 24 hours to discuss the details of your event.

Once the details of your order have been decided and availability confirmed, we’ll send you an Invoice & Decorating Agreement to review. You’ll ensure that the information is correct by returning a signed copy of the agreement. We require a non-refundable deposit of 50% to book your event, with the remaining balance due at least seven business days before the scheduled event. If you are booking your event less than 2 weeks from the scheduled date, payment in full is required. Payments can be made by PayPal, Zelle, Venmo or cash.

Once your event is booked, that time slot is reserved for you, and your event supplies are ordered. Orders canceled 30 days or more before your event are eligible for a credit for your next event equal to the money paid; however, we will not refund the deposit. Orders less than 30 days from the event are not eligible for cancellation credit.

Many air filled designs can last a week or more indoors. The longevity of the balloons will depend on the environmental conditions of the space. Untreated 11” helium balloons can float for 8-10 hours, which works great for most events. However, when treated with Ultra Hi-Float, these balloons can last several days or more!

Davenport, IA, Bettendorf, IA, Clinton, IA, Muscatine, IA, Coralville, IA, Iowa City, IA, Moline, IL, Rock Island, IL, Silvis, IL, East Moline, IL, Milan, IL, and other surounding areas.

Yes. Delivery and set-up charges for decorations vary based on location, the time required for set up, and size of your order.

Orders should be placed as early as possible. The schedule is first to come first-served basis. We recommend booking a minimum of 2 weeks in advance, as this will help to ensure the availability of supplies and staff for your event. Reservations are subject to delivery slot availability at the time the order is placed.

Yes. Delivery and set-up charges for decorations vary based on location, the time required for set up, and size of your order.

No. The removal of décor is not included. We can provide a quote if this service is required.

Balloons used outdoors are not guaranteed to last any specific amount of time as the sun, heat, wind, dust, rain, etc., affects the lifespan of the balloons. (outdoor balloon décor in sunny temperatures exceeding 95 degrees Fahrenheit are not recommended)